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U.S Citizen Services
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American Citizens Services
General Information
For after-hour emergencies,
please call the Embassy at 01-52-55-5080-2000, press "0", and ask
the switchboard operator to connect you to the duty officer. Also,
among the links on the left you will find information for most emergency
situations.
U.S. citizens in
other areas of Mexico should seek the assistance of the U.S. Consulates
or Consular agencies located throughout the country. Click on the following
to find a directory of Consulates and Consular
Agencies.
The United States Government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. The American Citizen Services (ACS) Unit provides prompt, courteous, and efficient services to United States Citizens and other clients, consistent with U.S. laws and regulations.
The ACS Unit in Mexico City provides a wide range of services to American
citizens traveling or residing in Mexico City, including applications
for passports, registration of citizens living in or traveling in Mexico,
information on voter’s registration, notarial services for documents
to be used in the United States and certain emergency services relating
to deaths, arrests and temporary destitution. U.S. citizens in Mexico
are, of course, subject to Mexican laws and procedures.
For information on visas for Mexican citizens, please click on http://mexico.usembassy.gov/eng/evisas.html.
If you still have questions, these must be directed to our visa appointment
and information service by calling 01-900-849-4949 from anywhere in
Mexico. If calling from the U.S. or using a calling or credit card,
please call:
From U.S.: (011-52-477) 788-7070.
From Mexico: (01-477) 788-7070.
If you are going to be in Mexico for any length of time, please register
to receive emergency e-mail notifications and our quarterly newsletter.
Any information you give us is completely confidential and will only
be released when authorized by you to do so.
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