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What do I do if I find out I can’t make it to my scheduled visa appointment
once it’s made?
• Internet appointments may be rescheduled once, free of
charge.
• Telephone appointments may also be rescheduled, but you
must pay for the phone call.
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Where can I obtain information about visa denials? Can I apply
again if I was denied?
• Yes, you can apply again if your visa was denied. The State
Department's Visa Office offers information about immigration
law and visa denials at "Visa
Denials".
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How long should I plan to be at the Embassy? How
long does the entire process take from beginning to end?
• Please arrive 15 minutes prior to your scheduled
appointment time.
• On average, applicants should be prepared to be at the
Embassy from 3 to 5 hours.
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If I’m a renewal, do I need to bring supporting documents
to the interview?
• Yes, if you are renewing your visa you are still required
to bring documents to support your ties to Mexico and financial
solvency.
• You are also encouraged to bring your previous passports
and visas.
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Do I have to leave my passport at the U.S. Embassy if my visa
is approved?
• Yes, ALL visas are now placed in the applicant’s passport.
The passport and visa are returned via the Messenger Service
together.
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How long will it take for my passport and visa to arrive after
the appointment?
• The visa will be delivered to you through the Pegaso Messenger
Service in approximately 7- 10 days.
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Why wasn’t I issued a “mica” or border- crossing card, like
I was issued in the past? What happens when my passport expires
but the visa in my passport is still valid?
• All visas are now placed inside your passport. They function
exactly the same as the older border crossing cards, which
are no longer issued at the U.S. Embassy.
• If the passport expires before the visa, you must travel
with two passports (your current passport and the expired
passport with the valid visa inside).
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How can I find out if my current visa is still valid?
• "Indefinite" visas are no longer valid.
• Visas that are not "indefinite" have an expiration
date clearly marked on the visa. After that date, the visa
is no longer valid and a new application should be made.
• If you wish, you can click on the following to see samples
of currently valid
visas.
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What do I do if my visa was lost or stolen?
• You must make a new appointment and obtain a police report
from local authorities to bring to the interview.
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My family is applying together. Will they interview us as
a family or individually?
• The consular officer will interview the family together
as a whole.
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Can I renew my visa before it expires or do I have
to wait until after its expiration date?
• Yes, you can apply for the new visa before your
previous visa expires. Please note that the previous visa
will be cancelled or taken up as part of the process of issuing
a new visa.
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What do I need to wear for the photo?
• All applicants will be photographed at the time of the
interview. Please do not wear earrings, hats, glasses or head
coverings for the photo. Only minors under the age of 7 that
aren’t present at the interview need to attach a photo to
the DS-156 form.
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Why do I have to take my digital fingerprints if someone in
the visa system databases has a similar name? How much does
it cost?
• The consular officer is required by law to take your fingerprints
if there is a person with a similar name and date of birth
listed in our databases.
• It is very important to be honest with the consular officer
if you have had your fingerprints taken by U.S. Government
Authorities in the past. Not providing complete information
can result in the denial of your visa.
• There is a cost of $85 dollars to take your fingerprints.
All applicants should come prepared for this process. All
major credit cards and cash are accepted as payment.
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What do I need to bring if I’m going for medical treatment
in United States?
• a letter from a doctor in the U.S. authorizing
treatment and specifying all costs of the medical care.
• proof of financial solvency to pay for all medical care.
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Do minor-age children need to come to the visa interview?
• All children ages 7 and above (beginning with the ones
who turn 7 on the day of the appointment) need to be physically
present during the interview.
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Is there any way to obtain a visa for my American citizen
child?
• No. American citizens by law cannot be
issued visas. If you believe that your child is an American,
please click on the following to go to the webpage of the
office of passports
and citizenship at the embassy.
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I live in the United States and I want to help my
relatives get a visa to visit me. What can I do to help them?
• Individual applicants must qualify for the visa based on
their own qualifications. Unless a citizen or resident of
the United States is supporting a petition-based work visa
application, or an immigrant visa petition, we recommend that
you do not try and assist.
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What do I do if my visa has an error or incorrect information
when I receive it?
• Please send an email to visas_mexico@state.gov with your
information request and we will contact you about how to correct
the visa with no further charge.
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Whom do I contact to find out why my U.S. visa has not been
delivered or if I lost the Pegaso ticket?
• You should contact Pegaso Express, the messenger service
you paid to deliver your visa.
• If six weeks have passed since your visa appointment,
and you still don’t have your visa, click on the following:
Delivery of your visa
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How can I find more information about obtaining a visa for
the United States (for tourism, business, study, work, etc.)?
• For information on all types of visa applications visit
the website of the State Department.
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Where can I turn in my I-94 card that was given to
me when I last entered the United States?
• If you left the United States with your
Form I-94 still in your possession, your departure was not
recorded properly. If you do not correct this record, or if
you cannot reasonably prove that you departed in a timely
way when you next apply for admission to the United States,
BCIS may conclude you remained in the United States beyond
your authorized stay. If this happens, you may be returned
immediately to your foreign point of origin.
If you failed to turn in your I-94, please send it - along
with any documentation that proves you left the U.S. to
ACS Inc.
1084 South Laurel Rd.
London, Kentucky 40744
USA
Documentation to prove your departure can include the boarding
pass from your flight. If you exited the country by a land
border it is much harder to verify that you did- in fact -
leave the country on the date you claim. If you have any documentation
of your arrival in your home country (i.e. passport stamp),
then you should send a copy of that. If the above office does
not have any supporting documents to substantiate your claim
to have left the U.S. on a certain date, there is no guarantee
that you will be entered into the record as having done so.
We strongly urge you to keep a copy of what you send to ACS
Inc. and to carry it with you the next time you come to the
U.S. in case the CBP officer has any questions about your
eligibility to enter.
Please click on the following to read detailed
information from the CBP website.
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What if there is an emergency and I need a visa immediately?
Go to Emergencies
(also in the left column)
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How do I make a group appointment?
Go to Groups
(also in the left column)
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What should I bring to my appointment at the Embassy?
Go to Documentation
(also in the left column)
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How do I make an appointment for a tourist (non-resident)
visa to visit the United States?
Go to How To Apply
(also in the left column)
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Why did the Department of State increase the nonimmigrant
visa application (NIV) fee from $100 to $131?
The reason for this increase is straightforward - the 100
USD MRV fee was already lower than actual cost of providing
NIV services when the cost of service study was revised in
2004. Since the last increase from $65 to $100 in 2002, there
have been new security-related costs, new IT systems that
have been put in place, and inflation has caused overall costs
to rise. The non-immigrant visa fee was increased twice since
9/11, both times in 2002. The incremental increases went from
$45 to $65 and then from $65 to $100, the current fee. The
increase to $100 was necessary to cover the costs of the enhanced
security screening requirements after September 11 that made
processing each application more time consuming and labor
intensive.
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